UPDATE (15-September): Delivery Disruption!
We are currently experiencing some delays to the delivery network! Please allow extra time for your parcel to arrive. If part of your order has already been delivered, please also allow extra time for the remainder to be delivered.
The current estimation is for a 24-48hr delay
UPDATE (19-August): Now Fully Open!
We have re-opened our trade counter inline with government guidance, bringing our sales outlets back to full compliment – Online, Phone and Trade Counter. We ask all our local traders to observe the safety guidelines detailed in the trade counter information below.
We are well-staffed (we’ve implemented a range of social-distancing changes internally to keep our staff safe) and we are well-stocked so are able to fulfil orders for the foreseeable future. However please read through our full range of measures that we’ve put in place to ensure we can continue to offer our high level of service.
Please note that the biggest impact on placing orders is that the next day delivery order cut-off time is now 1pm.
You may also experience slightly longer hold-times when phoning in so where possible please place orders online.
All orders are currently being dispatched and handed to our logistics partners on a Next Working Day Service. However, due to social distance guidelines, some items may incur 24-48 hour delays due to the sortation process at the courier depots.
We are advising customers to allow extra time for deliveries and advising all customers orders will be delivered in 1-2 working days.
Social distancing measures have increased the time it takes to process large items such as EPDM & trims, please ensure that you have the materials delivered before you commence your roofing project.
Local deliveries have now been suspended.
Our trade counter is now fully open!
We are now able to once again serve our local customers over our trade counter. Please ensure you wear a mask and follow social distancing advice in accordance with government guidelines.
If you prefer to minimalise time at the counter you can still order Online or by Telephone and arrange to collect your goods via the trade counter.
Open Monday-Friday between 8am and 5pm.
We have suspended all training for the foreseeable future!
Please continue to register your interest in training and we’ll be sure to keep you informed of future training sessions when normal service resumes.
If you have any specific questions or concerns please get in touch