Call: 0800 313 4486
Deliverys and Returns
Delivery
You will receive your order the following working day subject to the order being placed before 1:00 pm.
We make every effort to ensure that your roof and accessories arrive in A1 condition. All adhesives, tools and accessories are individually wrapped in bubble wrap before being packed in to the cardboard boxes.
Large roof membranes over 6m x 10m may be delivered on a pallet. If so these will be secured with banding and then shrink wrapped to ensure the membrane arrives in perfect condition.
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Wherever possible we like to re-use packaging inline with our Environmental Policy so don’t be surprised if your order arrives in perfect condition in a re-cycled box.
Delivery Costs
Standard Delivery Tariffs
Carriage will be added to your order at the time of checkout and will be calculated as 10% of order value. With a minimum delivery charge of £10.
Free Delivery is offered on order values over £250.00 to Mainland England.
Supplementary Delivery Tariffs
- Saturday Delivery to Mainland England (£ 12.50 )
- Delivery to Northern Ireland (£ 50.00 )
- Delivery to Scotland Highlands & Scottish Islands (£ 30.00 )
- Delivery to Channel Islands & Isle of Man (£ Please call our offices )
Returns
- Returns can only be accepted on non-cut goods. So if you’re ordering any of our roofing membrane be sure to order the correct sizes.
- All return products such as Adhesives, Sealant and Accessories must be returned 14 days after point of sale.
- If the purchaser is returning unwanted items for any reason other than the items being faulty, incorrect or unsuitable substitutions then a re-stocking charge of 20% of the goods value will be charged to the purchaser.
- Where the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by the Company, the Company will meet the cost of return provided the Company nominates the carrier.
